Junior Application Support Specialist - Hybrid Columbia, MD

Intuition Staffing has an immediate need for a Junior Application Support Specialist. Our client is an industry leader in Data Management and is looking to add to a growing team to onboard additional clients.

Job description | Essential functions:

• Create and maintain integrations for data partners, ensuring smooth data flow and compatibility with a proprietary data platform.
• Categorize incoming data accurately to optimize its use within products and services.
• Audit data from partners to ensure compliance with quality standards and privacy regulations, identifying and rectifying any discrepancies or anomalies.
• Manage relationships with data providers, identifying opportunities for revenue growth or cost reduction, and respond to queries in a timely manner.
• Assist in onboarding new partners and maintaining records of any legal changes using our CRM.
• Develop a comprehensive understanding of the data platform and effectively communicate its features and capabilities to data partners.
• Become a subject matter expert on the data platform, data partner data, and integrations, providing guidance and support to both internal and external stakeholders.
• Work with the Senior Director of Data Supply to support supply needs and requests.
• Conduct regular analysis of data partnerships to determine strengths, weaknesses, and opportunities.
• Collaborate in the creation and delivery of custom segments for platform clients.
• Create & update documentation regarding best practices and integration details.

Knowledge, Skills, and Abilities:

• Bachelor’s Degree required preferably in a related field of study.
• Enjoys working independently and across multiple teams in a fast-paced environment.
• Strong analytical skills with attention to detail and an aptitude to break down complex problems into smaller pieces and build them back up.
• A desire to learn and constantly improve processes and tasks.
• At least 2 years of client-facing/account management experience, preferably in the online advertising industry.
• Proficiency with SQL is preferred.
• Strong knowledge of Google Workspace and the Microsoft Office Suite
• Proficiency in Microsoft Excel/Google Sheets is required.
• General aptitude to learn the basic functionality of proprietary and external digital platforms.